REDx
YOUR HOSPITAL'S FRONT DESK. MINUS THE CHAOS.
We answer every call in 5 seconds, book every appointment right, and handle every patient
query – so your team can do what they're actually trained for: care, not calls.
No more missed calls, no more "lines busy," no more patients hanging up and calling the hospital across the street. We handle every inbound query, appointment, and insurance check in under 5 seconds.
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Appointment reminders that cut no-shows by half. Follow-up calls that patients actually answer. Medication alerts that improve adherence. Satisfaction surveys that give you real data. All done by agents who sound like they work for you, because they do.
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Live call metrics updated hourly. Conversion rates, missed opportunities, patient sentiment – all in one dashboard that integrates with your existing system. Finally, proof that your front desk isn't a black hole.
Learn MoreNot because you lack expertise – but because no one picked up. But because the first impression of your hospital is a busy tone. REDx solves this with professional call management designed for healthcare, trained, always available, and measured on results.
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We Handle The Noise
Healthcare-Trained Agents
0 Infrastructure Cost
Proven At Scale
< 5-second answer time (industry average is 47 seconds)
80% call-to-appointment conversion (most hospitals are at 40%)
Healthcare-trained agents who know HIPAA from NABH
Hourly dashboards, not monthly "trust us" reports
Most hospitals face the same choice: Overload internal teams with calls, or outsource to generic BPOs that don’t understand healthcare.
Both cost you patients.
REDx is built differently. Backed by RED Health, India’s largest emergency response network, we’ve spent 9 years managing 40,000+ healthcare calls every month. We know exactly where hospitals lose patients – long holds, poor call handling, and lack of ownership, and what actually drives conversions.
REDx applies that expertise to non-emergency calls, treating OPD for what it truly is: a critical revenue channel. You focus on care. We ensure patients reach you, first.
Handle every call, book every slot, and turn your OPD from a scheduling nightmare into a revenue machine. Real agents. Real results. Really fast.
Can this be customised?
Yes, this solution can be fully customised based on your requirements
and operational needs.
Is this scalable for enterprises?
Absolutely. The platform is designed to scale across cities, departments, and enterprise ecosystems.
Does it integrate with existing systems?
Yes, it integrates seamlessly with existing hospital, fleet, and dispatch management systems.