At RED Health, we understand the importance of having a reliable and efficient emergency response system in place for hospitals. That's why we offer a range of services to help hospitals provide the best possible care to their patients.
24/7 Assistance Center
Our 24/7 Assistance centre is a centralized emergency helpline for hospitals. This service allows hospitals to retain the same number across all of their branches, ensuring that patients can easily access emergency care no matter where they are located. Our trained professionals can answer calls in under 5 seconds, and we offer a call-back service for every missed call to ensure that patients can receive the help they need as soon as possible.
Centralized Ambulance Management
In addition to our Assistance centre, we also offer Centralized Ambulance Management services to help hospitals streamline their emergency medical transport operations. This includes a manned concierge setup inside the hospital to assist with organizing transport, as well as emergency response services for on-site, long-distance, bereavement, and air ambulances. We also offer centralized ambulance management and outsourcing for hospitals that need additional support, and we service corporate sites for hospitals through our StanPlus Health Concierge service.
Data-Driven Technologies
One of the key ways we help hospitals improve their emergency response system is through the use of data-driven technologies. We use GIS (Geographic Information System) to connect patients with the closest ambulance, reducing ETAs (estimated time of arrivals) by 60% and TATs (turnaround times) by 90%. This helps hospitals provide faster and more efficient care to their patients, improving patient outcomes and satisfaction.
At RED Health, we are committed to helping hospitals have the best emergency response system possible. Contact us today to learn more about how we can support your hospital's medical transport needs.
