Outsource Your Emergency Call Operations
to the Experts
Qualified command teams, under-5-second response times, and a proven 90%
call-to-dispatch conversion.
Dedicated EMS call handlers ensure minimal response times, structured triage, and immediate escalation when required.
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India’s only multi-city, tech-enabled, multilingual assistance center manned by trained paramedics and emergency doctors
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Trained emergency callers with clinical clarity and seamless exchange of information, vitals, and patient from home to ER
Learn MoreRED centralises emergency call and dispatch operations, eliminating staffing gaps and operational leaks, so hospitals respond faster, convert more calls, and focus fully on patient care.
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End-to-end. Always.
Answered in Half a Second
Always Available. No Downtime.
Zero Diversions. Ever.
Asia’s first JCI-accredited emergency operations provider
HIPAA-compliant systems ensuring complete patient data security
Fully managed, full-stack emergency operations under one roof
9 years of proven emergency operations leadership at scale
Emergencies don’t wait, and neither should unanswered calls. Traditional call-handling setups rely on manual processes, fragmented teams, and inconsistent availability, leading to delays and lost opportunities to respond.
Convert EMS fixes this first point of failure. RED runs a centralised, technology-led call and dispatch operation that answers calls in seconds and follows standardised protocols every time. From call intake to confirmed dispatch, the system is designed to reduce delays, improve conversions, and keep patient flow uninterrupted.
This isn’t just call handling. It’s a fully managed emergency command layer that lets hospitals focus on care, while RED ensures every call is answered, routed, and acted upon.
Let’s build India’s fastest, most reliable response ecosystem, together.
Can this be customised?
Yes, this solution can be fully customised based on your requirements
and operational needs.
Is this scalable for enterprises?
Absolutely. The platform is designed to scale across cities, departments, and enterprise ecosystems.
Does it integrate with existing systems?
Yes, it integrates seamlessly with existing hospital, fleet, and dispatch management systems.